---
updatedAt: 2026-04-20T20:27:13.000Z
agentTools:
  projectIndex: https://docs.wistia.com/llms.txt
---

# Show Visitor

This endpoint provides detailed information about a specific visitor.


## Requires api token with one of the following permissions
```
Read detailed stats
```

Tokens with the "Act with a team member's permissions" permission
(`all:delegate_to_contact_permissions` scope) can also be used. Requests
made with such a token are authorized using the permissions of the
contact assigned to the token.

An [expiring access token](https://docs.wistia.com/reference/post_expiring-token)
created with the `all:delegate_to_contact_permissions` scope and an
`account` authorization granting the `view-stats` permission can also
be used.



# OpenAPI definition

````json
{
  "openapi": "3.1.1",
  "info": {
    "title": "Stats API",
    "description": "Wistia Stats API",
    "version": "2026.09.0"
  },
  "servers": [
    {
      "url": "https://api.wistia.com/modern"
    }
  ],
  "security": [
    {
      "BearerAuth": []
    }
  ],
  "tags": [
    {
      "name": "Stats:Visitors"
    }
  ],
  "paths": {
    "/stats/visitors/{visitorKey}": {
      "get": {
        "summary": "Show Visitor",
        "x-speakeasy-group": "statsVisitors",
        "x-speakeasy-name-override": "get",
        "description": "This endpoint provides detailed information about a specific visitor.\n\n\n## Requires api token with one of the following permissions\n```\nRead detailed stats\n```\n\nTokens with the \"Act with a team member's permissions\" permission\n(`all:delegate_to_contact_permissions` scope) can also be used. Requests\nmade with such a token are authorized using the permissions of the\ncontact assigned to the token.\n\nAn [expiring access token](https://docs.wistia.com/reference/post_expiring-token)\ncreated with the `all:delegate_to_contact_permissions` scope and an\n`account` authorization granting the `view-stats` permission can also\nbe used.\n\n",
        "parameters": [
          {
            "name": "visitorKey",
            "in": "path",
            "description": "The unique key of the visitor.",
            "required": true,
            "schema": {
              "type": "string"
            }
          },
          {
            "name": "X-Wistia-API-Version",
            "in": "header",
            "required": true,
            "schema": {
              "type": "string",
              "default": "2026-09"
            }
          }
        ],
        "responses": {
          "200": {
            "description": "Successful response with details of a single visitor.",
            "content": {
              "application/json": {
                "schema": {
                  "unevaluatedProperties": false,
                  "type": "object",
                  "properties": {
                    "visitor_key": {
                      "description": "A unique identifier for the visitor.",
                      "type": "string"
                    },
                    "created_at": {
                      "description": "When the visitor was created.",
                      "type": "string",
                      "format": "date-time"
                    },
                    "last_active_at": {
                      "description": "The last time the visitor played a video.",
                      "type": "string",
                      "format": "date-time"
                    },
                    "last_event_key": {
                      "description": "The event key for the last video play action.",
                      "type": [
                        "string",
                        "null"
                      ]
                    },
                    "identifying_event_key": {
                      "description": "The event key for the conversion event that identified the visitor. Null when the visitor has not been identified.",
                      "type": [
                        "string",
                        "null"
                      ]
                    },
                    "load_count": {
                      "description": "The total number of videos loaded by the visitor.",
                      "type": "integer"
                    },
                    "play_count": {
                      "description": "The total number of videos played by the visitor.",
                      "type": "integer"
                    },
                    "visitor_identity": {
                      "unevaluatedProperties": false,
                      "type": "object",
                      "properties": {
                        "name": {
                          "type": [
                            "string",
                            "null"
                          ]
                        },
                        "email": {
                          "type": [
                            "string",
                            "null"
                          ]
                        },
                        "org": {
                          "unevaluatedProperties": false,
                          "type": "object",
                          "properties": {
                            "name": {
                              "type": [
                                "string",
                                "null"
                              ]
                            },
                            "title": {
                              "type": [
                                "string",
                                "null"
                              ]
                            }
                          }
                        }
                      }
                    },
                    "user_agent_details": {
                      "unevaluatedProperties": false,
                      "type": "object",
                      "properties": {
                        "browser": {
                          "type": "string"
                        },
                        "browser_version": {
                          "type": "string"
                        },
                        "platform": {
                          "type": "string"
                        },
                        "mobile": {
                          "type": "boolean"
                        }
                      }
                    }
                  }
                }
              }
            }
          },
          "401": {
            "description": "Unauthorized, invalid or missing token",
            "content": {
              "application/json": {
                "schema": {
                  "unevaluatedProperties": false,
                  "type": "object",
                  "properties": {
                    "code": {
                      "description": "A machine-readable identifier for the specific authorization failure.",
                      "type": "string",
                      "enum": [
                        "unauthorized_credentials",
                        "account_inactive",
                        "unauthorized_scope",
                        "unauthorized_params"
                      ]
                    },
                    "error": {
                      "type": "string",
                      "examples": [
                        "Invalid credentials."
                      ]
                    }
                  }
                }
              }
            }
          },
          "403": {
            "description": "Forbidden, token is valid but account does not have access to feature",
            "content": {
              "application/json": {
                "schema": {
                  "unevaluatedProperties": false,
                  "type": "object",
                  "properties": {
                    "error": {
                      "type": "string",
                      "examples": [
                        "Webinars are not available on your current plan"
                      ]
                    }
                  }
                }
              }
            }
          },
          "404": {
            "description": "Visitor not found",
            "content": {}
          },
          "500": {
            "description": "Internal server error",
            "content": {
              "application/json": {
                "schema": {
                  "unevaluatedProperties": false,
                  "type": "object",
                  "properties": {
                    "error": {
                      "type": "string",
                      "examples": [
                        "Internal server error"
                      ]
                    }
                  }
                }
              }
            }
          }
        },
        "tags": [
          "Stats:Visitors"
        ],
        "x-readme": {
          "code-samples": [
            {
              "name": "Typescript (SDK)",
              "language": "javascript",
              "code": "import { Wistia } from \"@wistia/wistia-api-client\";\n\nconst wistia = new Wistia({\n  bearerAuth: process.env[\"WISTIA_BEARER_AUTH\"] ?? \"\",\n});\n\nasync function run() {\n  const result = await wistia.statsVisitors.get({\n    visitorKey: \"<value>\",\n  });\n\n  console.log(result);\n}\n\nrun();"
            }
          ]
        }
      }
    }
  },
  "components": {
    "securitySchemes": {
      "BearerAuth": {
        "type": "http",
        "scheme": "bearer"
      }
    }
  },
  "x-readme": {
    "samples-languages": [
      "javascript",
      "shell",
      "node",
      "python",
      "ruby"
    ]
  }
}
````